Your questions answered

  • Is it safe to come to a church service?
    Yes, we have completed a risk assessment and prepared the church to be a COVID secure environment in line with government regulations; it is important that if you or anyone in your household has COVID-19 symptoms you stay at home
  • Will I be able to hug people or shake hands?
    No, we are aware how tempting it will be to greet and chat with people, but the government guidance is clear that there can be no physical contact, so we’re afraid you won’t be able to greet people in the way you would wish and social distancing should be maintained
  • Can I just turn up for a service?
    No, you will need to book and have your place confirmed before attending a service; details below
  • Why do I need to book to attend a service?
    The booking system will allow us to trace who attended each service in case anyone develops COVID-19 symptoms in the days after a service, (the information would be passed to NHS Track and Trace); it will also allow us to ensure we have a suitable number of people in the building so we can observe social distancing
  • Can I bring a friend?
    Definitely, yes; you will need to book them in, but it would be great to invite friends to our services
  • What will it be like when I arrive at church?
    • A queueing system will be in place to help you keep socially distant; it would help if you would arrive at least 15 minutes before the service starts
    • You will be asked to sanitise your hands as you enter the building using our sanitiser machine
    • You will be directed to an allocated seat
    • Your seat will have been positioned to maintain social distance from those not in your household; please do not move your seat
    • You will not be able to leave your seat to socialise
  • Will I be able to use the toilets?
    For hygiene reasons there will be limited toilet facilities available and we would encourage you to try to avoid using them if possible
  • Will I be required to wear a face covering?
    Yes, it is now mandatory to wear a face covering for the whole period you are inside the church (unless you are in an exempt category); the government have stipulated that a visor/shield is not sufficient; please bring your own face covering
  • Will there be a creche or Sunday School?
    No, but children of all ages will be well-catered for in the 10am and 4pm services; parents, please bear in mind it is your responsibility to ensure that your children comply with the restrictions; there will be a space available for a parent to take a crying baby
  • How many people will there be at a service?
    It will be a significantly reduced number; it will depend on whether there are lots of families booked for a service who can sit together without spacing, or whether there are people who need to be seated further apart; we have been careful to ensure that our capacity sits well within the regulations
  • What will the services be like?
    • In many ways they will be like our normal services
    • Unfortunately, there will be no singing
    • Each service will be shorter than usual, no longer than 45 minutes
    • We are not able to provide bibles so please bring your own and a pen and paper if you would like to take sermon notes
    • The 6:30pm service will have the same sermon as the online service
  • What will happen after the service?
    • You will be directed to leave row by row
    • On exiting you will not be able to hang around and chat
    • There will not be a coffee time
    • The building will be deep cleaned before the next service
  • Is all this really necessary?
    For the moment, yes, it is; each of us may have differing views on these restrictions but let’s work together in following the government guidance; those of us who are not particularly anxious about the virus should be sensitive to the fact that while these services are a welcome step for some, they are a source of concern for others
  • Will there still be online services?
    Yes, online provision will continue for as long as we do not have the capacity for everyone to meet physically and for as long as there are people who need to self-isolate
  • Will the Zoom congregation get togethers continue?
    Yes, these have become an important opportunity to join with church family and encourage one another; some of the timings have changed and these can be found on the Weekly Church Family Update email
  • How do I book to attend a service?
    • The booking form will be available here on this website
    • Bookings will open each Sunday morning at 8am for the following Sunday and close on Thursday at midnight; if bookings are currently open, you will see the form below
    • We will send you an email to confirm if you have or have not been allocated a seat by the end of the day on Friday; if you do not receive an email please check your junk folder and/or contact your congregational leader
    • If there is high demand you will be placed on a waiting list and you will be given priority for the following Sunday
    • Please let us know if you realise you won’t be able to make the service after receiving your booking confirmation

We look forward to welcoming you.